Privacy Policy

Orriswear Privacy Policy

Your privacy is extremely important to us. This policy explains how we collect, use, and protect your personal information when you interact with Orriswear.

1. Information We Collect

  • Personal details: name, email, phone, billing and shipping addresses.
  • Account information: login credentials, preferences, order history.
  • Payment information: credit/debit card details, PayPal info (processed securely by payment providers).
  • Website usage data: IP address, browser type, device, pages visited, referral source.
  • Cookies and tracking technologies for analytics, marketing, and site personalization.
  • Survey responses, reviews, and customer feedback.
  • Communications with support: emails, chat transcripts, and phone call records.
Tip: Providing accurate information helps us deliver a better shopping experience.

2. How We Use Your Information

  • Process orders, deliver products, and manage accounts.
  • Send transactional messages such as order confirmations, shipping updates, and customer support responses.
  • Personalize your experience and recommend products you may like.
  • Marketing purposes: newsletters, promotions, and special offers (with consent).
  • Analyze website usage to improve performance, usability, and security.
  • Prevent fraud, detect suspicious activity, and comply with legal obligations.
  • Conduct surveys, research, and promotional campaigns.

3. Cookies, Tracking & Advertising

Orriswear uses cookies and similar technologies to enhance your experience:

  • Essential cookies for site functionality.
  • Analytics cookies to measure performance and optimize content.
  • Marketing cookies to show personalized offers.
  • Third-party cookies from social media, payment gateways, and advertising partners.

Users may disable cookies via browser settings, but some features may not work properly.

4. Data Sharing & Third Parties

  • We do not sell your personal information to third parties.
  • Trusted partners may process data for fulfillment, shipping, and payment processing.
  • Analytics and marketing services may collect limited information for performance tracking.
  • Information may be shared to comply with legal obligations, prevent fraud, or protect rights.
  • We ensure third-party partners follow strict privacy and security measures.

5. Data Security & Retention

  • We use encryption, firewalls, and secure servers to protect sensitive information.
  • Access to personal data is restricted to authorized personnel only.
  • Data is retained only as long as necessary for business, legal, or regulatory purposes.
  • Regular audits and security updates are conducted to maintain compliance and safety.
  • In case of a data breach, we will notify affected users as required by law.
Tip: Always use strong passwords and keep your account credentials private.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that personal data has been collected from a child without parental consent, we will delete it immediately.

7. Your Rights

  • Access your personal data and request a copy.
  • Request correction or update of inaccurate information.
  • Request deletion of personal information, subject to legal requirements.
  • Opt-out of marketing communications at any time.
  • Request restriction or objection to certain data processing.
  • Withdraw consent where processing is based on consent.
  • Request data portability where applicable.
Tip: Contact support to exercise your privacy rights; we respond typically within 30 days.

8. International Data Transfers

  • Your data may be transferred to and processed in countries outside your residence.
  • We ensure international transfers comply with applicable data protection laws.
  • Third-party processors adhere to privacy agreements and strict security standards.
  • Some services may operate under different local privacy regulations.

9. FAQ

Q: How can I access my data?
A: Contact support at support@orriswear.com to request access to your personal information.
Q: Can I delete my personal data?
A: Yes, you may request deletion, subject to legal or contractual obligations.
Q: How long is my data retained?
A: Only as long as necessary for operational, legal, and regulatory purposes.
Q: Will my information be shared internationally?
A: Some data may be processed by trusted partners in other countries under strict security measures.
Q: How do I opt-out of marketing emails?
A: Use the unsubscribe link in emails or contact support.
Q: Can I request a copy of all my personal data?
A: Yes, we provide copies upon request, usually within 30 days.
Q: Are cookies mandatory?
A: No, but disabling cookies may limit site functionality.
Q: How is my payment information protected?
A: All payment data is processed securely via certified payment gateways.
Q: What if there is a data breach?
A: We follow legal requirements to notify affected users promptly.
Q: Can I restrict data processing?
A: Yes, you may request limitation on certain types of processing.
Q: Are my survey responses private?
A: Yes, responses are anonymized and used for improvement and research purposes only.
Q: How can I update my contact information?
A: Login to your account or contact support for assistance.
Q: Do third-party analytics track me personally?
A: They collect aggregated data; personal identification is not shared without consent.
Q: How are international transfers safeguarded?
A: Transfers follow privacy laws and binding agreements with our partners.

10. Contact Us

  • Email: support@orriswear.com
  • Phone: +1 207 5835 609
  • Address: DRIVING PIONEERS LLC, 5701 TRUXTUN AVE, BAKERSFIELD, CA 93309
  • Live Chat: Monday–Friday, 9AM–6PM PST
  • Response Time: Typically within 24 hours

© 2025 Orriswear. All rights reserved.